Privacy Policy

At AdelRIDE and our premier wine tour service, AdelWINE, we care about your privacy and are committed to protecting your personal information. This Privacy Policy sets out how we collect, use, and manage your data in compliance with the Privacy Act 1988 (Cth).

Information We Collect We may collect the following information:

Your name, phone number, and email address.
Booking details, including dates, locations, vehicle preferences, and tour-specific information such as winery preferences or dietary requirements.
Payment information and transaction details.
Any additional information you provide directly to us.

How We Use Your Information We use your information to:

Provide and manage our chauffeur and wine tour services.
Communicate with you regarding your booking or tour itinerary.
Personalise your tour experience.
Improve our services and respond to customer inquiries.
Handle payments and process transactions.
Ensure compliance with legal obligations.

Information Disclosure We do not sell or rent your personal information. We may share your data with trusted third-party service providers that aid in delivering our services, such as wineries or restaurants required to fulfil your tour itinerary. Any sharing is done under strict confidentiality obligations or when we are legally required to do so.

Security Measures We take appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction.

Your Rights You have the right to access and correct your personal information. Please email us at hello@adelridechauffeur.com.au if you wish to do so.

Contact If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at hello@adelridechauffeur.com.au.